Your cart
Close Alternative Icon
Free shipping on all U.S orders Free Shipping on All U.S Orders
Down Arrow Icon
Cart Icon

Frequently Asked Questions

General

I do not currently offer samples. I work really hard to handcraft your items and I'm confident that you will be happy with your order. However, if you're unsatisfied with an item, please get in touch with me at keepcalm@creativecalmspace.com so that I can work with you to find a resolution.

All of my products are handmade, which means that they take longer to produce. If you want an item that is out-of-stock, please send me an email at keepcalm@creativecalmspace.com.

creativecalmspace products are made with the highest quality natural ingredients and 100% essential oils. No artificial fragrances or preservatives are used.

Orders

Please allow 1-5 days for your order to ship. Every item is handcrafted that goes out so the process can take longer than it would if mass-produced. Your order will be thoughtfully packed with the utmost care when it's ready to be shipped to you.

If you need to make changes to your order, please get in touch by emailing at keepcalm@creativecalmspace.com

I want you to have a great experience and be 100% satisfied with your order. If for some reason you aren't happy with your order or have any questions, send me an email at keepcalm@creativecalmspace.com so I can work on finding a resolution.

At creativecalmspace, all my products are carefully inspected before they're shipped. Due to the nature of the products, they cannot be returned or refunded. However, I will replace or refund products damaged during shipment if photographic proof of damage is submitted within 7 days of delivery. Please contact me at keepcalm@creativecalmspace.com for further details.

I take your data security very seriously, none of your credit card or payment information is stored on the website or on my servers. My payment processor is Shopify, which meets all 6 categories of PCI standards.

Many brands you're familiar with also use Shopify for payments. Through Shopify, I accept credit cards, Paypal, Apple Pay, Google Pay, and more. To use Apple Pay on creativecalmspace.com, you must be ordering within the Safari browser.